Managed Services

Managed Services from TSG Enterprise Solutions will deliver:

• Managed Service – devolve the responsibility, but not the control, to a professional organisation, for delivery of ICT services
• Consultancy Services - reduce the need for costly dedicated in-house resources, save time and costs tied up in employing, training and retaining
• Project Management – take full control of project delivery

Benefits to your business:

• Focus on core activity - providing a best value service that ensures resources on more profitable areas
• Rapid reaction to new developments - speed up the pace at which new technologies can be adopted
• Identification and reduction of costs - exposure to new services and technologies

Managed Service

The Managed Service from TSG Enterprise Solutions can keep your business running efficiently, help save costs and keep you up-to-date by:

• A full service ICT offering for a similar cost of an on-site IT Manager

• Delivery of ‘virtual’ IT Management

• The provision of ‘non client’ activity, allowing you to focus on other business requirements and let us look after your IT tasks

• Regular meetings with senior management, identification of trends, issues and strategies

• An agreed Programme Management where objectives for your business are planned, managed, and delivered within an agreed timeframe

• Ongoing reviews and refresh of your business ICT Strategy

• Engaging with staff at all levels of your business

Consultancy Services

TSG Enterprise Solutions can help your business by supporting your IT network without the need for you to employ extra IT staff. Services delivered include:

• Voice Consultancy

• Unified Communications

• SharePoint

• Procurement / Tendering

• Securit

• Network Utilisation

• Bespoke User Training

• Business Continuity

• Information Security Policies

• Documentation (inc ITIL)

• Due Diligence

• Pre-Sales Design

 

Project Management

We have based our business practice on our project methodology which has been developed to enable us to set and meet the expectations of our clients – irrespective of the size or complexity of the project. This methodology known as P2, recognises the distinct phases involved with successful technology project delivery. These are principally - determination of requirements – discover and the delivery of the work – progress.

TSG endeavour to make the whole process of delivering projects with our clients as effective and enjoyable as possible. We have a reputation which is built around a proven ability to deliver, with a positive attitude. We take a passionate but realistic approach to ‘getting the job done’. We are genuine, helpful but also realistic. We always endeavour to over-achieve the brief and exceed the remit to delight our customers.