IT Services
Having just one IT support partner to look after your IT network makes sense and at TSG Enterprise Solutions we can offer your business a wide range of IT Support services. We understand that your IT system enables your entire business to function and that selecting the right IT support partner is one of the most important business decisions you will make.
Through the skills and capabilities of our Enterprise Solutions division and our TSG regional service centres we can cover your entire IT network and business software support requirements. We can offer you:
A Proactive Service – TSG SystemCare uses the latest technology and remote monitoring techniques to keep your IT system running to ensure that we spot problems before they affect your business
Hardware Maintenance – National hardware maintenance break fix cover for customers throughout the UK
Helpdesk Services - Providing our customers with access to a reliable and feature rich software tool which can be used to manage Incidents, Service Requests and Change Control
Deskside Support Services – We can base our engineers onsite permanently, as an extension of your existing IT team or on a temporary basis. Temporary arrangements can include; covering holidays or sickness or to lend assistance with project work
Technical Support Services – Offering customers access to telephone and remote support to ensure they gain a fast and efficient resolution to any problems
IMAC Services – The Installation, Move, Add, Change (IMAC) service from TSG Enterprise Solutions assists customers with the management of their IT equipment. This service is especially suited to national rollout projects and major upgrade programmes
Technology Refresh Services – Helping you to manage change by providing the freedom and flexibility to replace, upgrade or add to your IT systems at a pace that suits your business
WEEE Disposal Services – Providing clients with an efficient, reliable and cost effective means of IT equipment disposal that complies with all relevant legislation
